Data Deletion Policy

1. Requesting Data Deletion

If you would like to permanently delete your account and all associated personal data from NestManager, you must submit a formal request to us via email.

Please email us at privacy@nestmanager.in from the email address registered to your NestManager account. We process these requests manually to ensure security and prevent unauthorized deletions of critical property data.

In your email, please include:

• Your full name
• Your registered phone number (for secondary verification if necessary)
• A clear statement that you wish to delete your account and personal data

2. What Happens When Your Data is Deleted

Once your request is processed and verified, we will permanently delete:

• Your personal profile information (name, contact details, ID proofs)
• Your property configuration and settings
• Your tenant records and communication history (subject to legal retention requirements)
• Your login credentials

Please note that this action is irreversible. Once deleted, your account and associated data cannot be recovered.

3. Data We May Retain

While we will honor your request to delete your personal data, we may be required to retain certain information for legal, regulatory, or legitimate business purposes. As outlined in our Privacy Policy, this may include:

• Financial Records: Retained for 7 years (as per Indian accounting regulations)
• Transaction History: Retained for 7 years to comply with tax laws
• Audit Logs: Retained for 3 years for security and dispute resolution purposes

Any retained data will be securely stored, isolated from active processing, and deleted once the legal retention period expires.

4. Processing Time

We strive to process all data deletion requests promptly. Upon receiving your email from your registered email ID, we will manually verify the request. The deletion process will typically be completed within 14 to 30 days. You will receive a confirmation email once your data has been successfully deleted.

5. Contact Us

If you have any questions regarding this Data Deletion Policy, please contact us:

NestManager Technologies Pvt. Ltd.
Email: privacy@nestmanager.in
Phone: +91 8989 5858 05 (or also send WhatsApp)