Complete terms and conditions for using NestManager
Last updated: June 29, 2026
By accessing, browsing, and using the NestManager website, mobile applications, and services (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the Platform. We reserve the right to modify these Terms at any time. Your continued use of the Platform after modifications constitutes acceptance of the updated Terms.
To use NestManager, you must:
To create an account, you must provide accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your password and account credentials. You agree to:
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Platform for illegal purposes.
You agree to use NestManager only for lawful purposes and in a way that does not:
All content on the Platform, including text, graphics, logos, images, videos, software, and code, is the property of NestManager Technologies Pvt. Ltd. or its licensors, protected by copyright, trademark, and other intellectual property laws.
You may use the Platform only for your personal, non-commercial use. Reproduction, modification, or distribution of Platform content without explicit written permission is prohibited.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform in accordance with these Terms. This license does not grant you rights to modify, publish, or redistribute any content.
You warrant that you have obtained all necessary consents from tenants for:
You are responsible for ensuring that your use of NestManager complies with all applicable laws, including but not limited to:
You agree to pay subscription fees and service charges in accordance with the pricing plan you have selected. Payments are non-refundable except where explicitly provided. We may change pricing with 30 days' notice. Late payments may result in service suspension.
You are solely responsible for the accuracy and legality of all information you upload to the Platform, including property details, tenant information, documents, and agreements. We do not verify the accuracy or legality of user-provided content.
Tenants have the right to access their own information on the Platform, including invoices, notices, receipts, and transaction history. This access is provided for personal reference only.
By registering as a tenant on our Platform, you consent to receiving communications from your landlord/property manager, including invoices, payment reminders, notices, and service updates via SMS, WhatsApp, or email. You can adjust communication preferences in your account settings.
Tenants must not:
Property owners and managers agree to pay subscription fees as selected during registration. Billing will occur on the date specified or at the commencement of each billing cycle.
NestManager facilitates rent payments and other transactions but does not act as a bank or fiduciary. All payment processing is handled by third-party payment providers (Razorpay, UPI providers, etc.). We are not responsible for payment failures, delays, or fraud related to payment processing.
Subscription fees are generally non-refundable. Refunds for specific transaction errors or payment failures will be processed in accordance with applicable law and our refund policy. Refund requests must be submitted within 60 days of the transaction.
You are responsible for all applicable taxes (GST, income tax, etc.) on services purchased through the Platform. Invoices will include applicable GST where required.
THE PLATFORM IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
NestManager DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
YOU ASSUME ALL RISK FOR YOUR USE OF THE PLATFORM AND ANY CONTENT ACCESSED THROUGH IT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NESTMANAGER, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for any claim arising out of these Terms or your use of the Platform shall not exceed the total fees you have paid to NestManager in the 12 months preceding the claim, or INR 1,000, whichever is greater.
These limitations do not apply to liability for death, personal injury, fraud, gross negligence, or willful misconduct, or where prohibited by applicable law.
You agree to indemnify, defend, and hold harmless NestManager and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of or related to:
The Platform may contain links to third-party websites and services, including payment processors, communication providers, and KYC verification services. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or security.
Your use of third-party services (Razorpay, MSG91, Twilio, etc.) is governed by their respective terms and privacy policies. We recommend reviewing these policies before providing your information.
Links to third-party sites do not constitute endorsement or recommendation by NestManager.
We reserve the right to modify, suspend, or discontinue any feature or service at any time with reasonable notice. We are not liable for any loss resulting from service modifications or discontinuation.
We strive to maintain 99% uptime but do not guarantee uninterrupted service. Scheduled maintenance, emergencies, and unforeseen circumstances may cause temporary service interruptions.
While we maintain regular backups, we recommend that you keep your own copies of important documents and records. We are not responsible for data loss resulting from system failures, user error, or force majeure events.
Your use of NestManager is subject to our Privacy Policy. By using the Platform, you consent to the collection, processing, and use of your information as described in the Privacy Policy.
For detailed information on how we handle your data, please refer to our Privacy Policy.
These Terms and your use of the Platform are governed by the laws of India, specifically the laws of Karnataka state, without regard to its conflict of law principles.
All disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
At NestManager's discretion, disputes may be resolved through binding arbitration administered by the Indian Council of Arbitration (ICA) in accordance with its rules, with one arbitrator, seated in Bengaluru, with proceedings conducted in English.
Before initiating legal proceedings or arbitration, you agree to attempt to resolve disputes through our internal complaint resolution process. Contact support@nestmanager.in with details of your dispute. We will respond within 30 days. If unresolved, you may proceed with arbitration or legal action.
You must not:
We reserve the right to enforce these Terms to the fullest extent permitted by law, including:
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and any other policies or guidelines posted on the Platform, constitute the entire agreement between you and NestManager regarding your use of the Platform and supersede all prior agreements, negotiations, and discussions.
If you have questions, concerns, or requests regarding these Terms of Service, please contact us:
NestManager Technologies Pvt. Ltd.
4th Floor, Prestige Tech Park, Marathahalli
Bengaluru, Karnataka 560103
India
Email: legal@nestmanager.in
Support: support@nestmanager.in
Phone: +91-80-4567-8900
Website: https://nestmanager.in
We will respond to your inquiries within 30 days of receipt.
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of material changes by email or by posting a notice on the Platform. Your continued use of the Platform after such notice constitutes your acceptance of the updated Terms.